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Microsoft AI training & agent development

Exploring AI.
Applying it to
real work.

Practical insights, useful agents and enterprise training. Build the capability to put Microsoft AI to work, every day.

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Our Microsoft focusMicrosoft 365CopilotCopilot StudioMicrosoft FoundryBusiness Central

AI Services · Discover → Prove → Deploy

From AI ideas to working business solutions.

Identify where AI can help, prove its value in a real workflow and bring it into your business with confidence. Start at the stage that fits your team.

Discover

AI Readiness & Enablement

Build a practical plan for AI adoption through workshops, use-case discovery and hands-on training.

  • Discovery workshops and workflow review
  • Data, systems and team readiness assessment
  • Prioritised use cases and adoption roadmap
  • Role-based training, including Codex and Claude Code where relevant

Your outcome
A prioritised opportunity list, a practical adoption plan and a team prepared to get started.

Plan Your AI Adoption

Prove

AI Agent Proof of Concept

Turn one promising idea into a working agent. Test a bounded business process and evaluate the results before production.

  • Defined scope and success criteria
  • Working prototype with agreed data connections
  • Scenario testing and human feedback
  • Demonstration, findings and production-readiness recommendation

Your outcome
A working prototype and evaluation evidence to decide whether to proceed.

Explore an Agent PoC

Deploy

Production AI Agent Implementation

Bring validated AI agents into daily business processes with integrations, security, monitoring and handover.

  • Solution architecture and business-system integration
  • Identity, access controls and appropriate data handling
  • Evaluation, user acceptance and human approvals
  • Controlled deployment, monitoring, documentation and training

Your outcome
An implemented agent with agreed operational controls and clear ownership for support and improvement.

Discuss Production Implementation

Explore our AI services ↗

From the workbench

A little insight.
A lot of possibility.

All articles ↗
Business Central

Microsoft Agent 365: governing Business Central agents in production

What Agent 365 does, how to use it and how identity, permissions and oversight protect Business Central processes.

7 min read · AI foundations
Microsoft 365

AI basics: what the technology actually does

Understand AI, machine learning and generative AI before choosing a business tool.

2 min read · AI foundations
Microsoft Foundry

RAG explained: answers grounded in your information

What retrieval-augmented generation adds, and why a citation is only the beginning of trust.

2 min read · AI foundations

Enterprise training

Build your team’s
next superpower.

Explore programmes ↗
Microsoft 365 · Foundation

AI at Work

Practical Microsoft 365 and Copilot training that turns recurring tasks into thoughtful, repeatable workflows.

Business teams
2 half-day sessions · Proposed format

Explore programme
Copilot Studio · Intermediate

Copilot Studio Agent Builder

Take one real business task from idea to a scoped, tested agent, with practical instruction at every step.

Makers & IT teams
4 half-day sessions · Proposed format

Explore programme

The Frontier Brief

Microsoft’s vision.
Your next practical step.

Explore how Frontier Transformation connects people, customer experiences, business processes and innovation—and where your team can begin.

Explore Frontier AI Transformation ↗

Applied AI, in context

From an incoming message.
To a meaningful next step.

A supplier changes a delivery date. An agent finds the context.
Your team reviews the action. Business Central stays the source of truth.

  1. 01 · Understand

    A supplier email

    A delivery date has changed.

  2. 02 · Find context

    A grounded agent

    Retrieve the authorised order details.

  3. 03 · Review

    A human decision

    Check the proposed response and action.

  4. 04 · Act

    A connected process

    Update only after approval, with scoped access and an audit trail.

Illustrative workflow · Synthetic scenarioHow we govern the agent ↗

The frontier, made practical

Enterprise experience.
Endless curiosity.

Explore, build and apply AI across Microsoft 365, Copilot, Copilot Studio, Microsoft Foundry and Business Central. Start with the work. Build the capability.

Explore our approach ↗
Learn. Build.Practical skills for real business processes.
One focus.Making AI useful in your Microsoft world.

A practical place to start

What could your team
do with AI?

Start with your people, your tools and one useful business outcome.

Let’s explore it together